The last 2 posts I've highlighted the key principles of Leadership Charisma – WIIFM and the Charismatic Equation. Now with those principles firmly in mind we will focus on the specific behaviors that make leaders charismatic.
Of all of the behaviors that the research showed were at the heart of charisma and success, communication was by far the single most important skill set. Looking at the totality of what it took to be seen as charismatic, to be seen as someone that others would willingly follow, more than 40% of that impact was generated by good communication.
Think about that: if all you mastered in this life were great communication skills then you'd already be more than 40% of the way to having a charismatic impact upon all of those you encounter. Nothing will get you further or faster in this life than great communications skills.
As a leader the most important communication is one to one communication, because that’s where you’ll spend more of your time with your people. Following are some of the most important things to get right in your everyday communication with your people.
First, we can all find as much negativity as we need in the people and the environment around us – especially in challenging economic times. No one needs it from the person who leads them – and nobody will be moved charismatically by a pessimistic or negative outlook. Keep your communications positive and upbeat – always take the most positive ‘can do’ approach in any situation, however dire. People want and need positive leadership.
You’ve heard it a million times: the best communicators are the best listeners. Learn to listen - genuinely. But don’t just passively listen, make it a point to actively seek ideas, opinions and suggestions from those who work for you – there is nothing with a greater charismatic impact than the good feeling that comes from a respected leader seeking your ideas and opinions. And, when you get ideas or feedback that you don’t like, be prepared to hear people out. Ensure that it is always possible to raise concerns or contrary opinions – without fear of negative consequences. Some of the best ideas will not be your own – so it is equally important to be open to others’ constructive rejection of your ideas or approaches.
For more information about Leadership Charisma attend the upcoming Executive Briefing or call us at (402) 332-3031.
